With the government recognition that a national telehealth policy is a critical tool in protecting the well-being of patients and doctors in response to the COVID-19 pandemic, we got to thinking back to the 4-week technology series that we ran starting on 6 February 2019 and some of the key points that may be even more relevant now than they were then.

Understanding telehealth

Telemedicine, which is defined as the use of digital technology to access healthcare resources and services remotely, has experienced rapid growth in the last several years. It’s also anticipated to grow at increasing rates as the widespread adoption of smart devices and increased global access to the Internet continues to drive rapid expansion.

For both doctors and companies that desire to improve outcomes for more patients by making their services widely available, telemedicine provides the perfect opportunity.

For communities that may struggle with access to adequate healthcare resources, such as those in underdeveloped or underserviced areas, this also provides a more accessible way to engage with and ultimately maximise overall health.

Patients are already online

The viral nature with which the news of COVID-19 is seeing information transmitted at a frequency unlike any other. Patients are not only relying on Doctor Google, but they are also increasingly initiating on-demand support from the safety of their own home.

In 2019, the Royal Australian College of General Practitioners (RACGP) reported that only a third of GPs had consulted online in Australia despite telehealth being established within the healthcare services of remote and regional areas.

It will be fascinating to see how these stats change after the COVID-19 pandemic. Agility will be key in adapting to the changing needs of the population and that includes moving medical services online.

Life after the pandemic

Digital advances for telehealth include a reduction in healthcare costs for patients, creating a greater level of transparency in medical decision-making and ensuring maximum levels of health-data security.

Credabl has a close relationship with Qure Ventures, which focuses on investing in emerging technologies, which improve the quality and experience of patient care, and that are digitally advanced.  If you’d like to hear more about some of the most innovative technological advancements occurring across the world in health care, while seeing just how rapidly this industry is changing, visit qureventures.com to find out more.

Credabl – we’ve got your back

Credabl recently underwent a huge digital transformation to the most secure cloud-based infrastructure which means our people can continue to assist our clients through these testing and remote times.

Our priority is making sure medical professionals have immediate access to the financial support they need to get through any uncertain times ahead.

With all the new information appearing on an almost daily basis, we have done our best to collate all the resources we can to help you navigate your way through it. Visit our new COVID-19 Support Centre to find out more.

Our team is available live on our website to chat any time of day. We can also be reached on 1300 27 33 22 or via private message on Facebook, LinkedIn and Instagram. We’re here for you be it offering some suggestions during challenging times or just a chat from a finance specialist who understands the impact of these difficult times.


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