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Tough decisions – avo toast or a new home? A 3 part series of ideas to help you have your toast… and eat it (Part Two) Image
Tough decisions – avo toast or a new home? A 3 part series of ideas to help you have your toast and eat it (Part Two)

7 min read

In the first part of this series, we talked about how lenders structure their appetite for loans and some of the most common roadblocks to entry for first-time buyers.…

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Customer service doesn’t have to be about how much dough you spend Image
Customer service doesn't have to be about how much dough you spend

7 min read

I read an article a while ago about a customer service story at Sainsbury’s supermarket in the UK. Chris, the customer care agent, had responded to a letter from a 3½-year-old named Lily about a loaf of Tiger Bread that costs £0.73 (A$1.20).…

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